Archive for October 2017

In a preliminary investigation report, the ____ contain(s) a brief description of the system, the name of the person or group performing the investigation, and the name of the person or group who initiated the investigation.

In a preliminary investigation report, the ____ contain(s) a brief description of the system, the name of the person or group performing the investigation, and the name of the person or group who initiated the investigation.



a. introduction
b. systems request summary
c. expected benefits
d. time and costs estimates




Answer: A

A survey is ____, generally takes less time, and can involve a broad cross-section of people.

A survey is ____, generally takes less time, and can involve a broad cross-section of people.



a. more flexible than a series of interviews, and it is less expensive
b. more flexible than a series of interviews, but it is more expensive
c. not as flexible as a series of interviews, but it is less expensive
d. not as flexible as a series of interviews, and it is more expensive




Answer: C

In sequence, the interviewing process involves a series of steps: ____, conduct the interview, document the interview, and evaluate the interview.

In sequence, the interviewing process involves a series of steps: ____, conduct the interview, document the interview, and evaluate the interview.




a. determine the people to interview, establish objectives for the interview, develop interview questions, prepare for the interview
b. establish objectives for the interview, develop interview questions, prepare for the interview, determine the people to interview
c. develop interview questions, prepare for the interview, determine the people to interview, establish objectives for the interview
d. prepare for the interview, determine the people to interview, establish objectives for the interview, develop interview questions




Answer: A

To avoid the problem of project creep, ____.

To avoid the problem of project creep, ____.




a. define project scope as vaguely as possible
b. leave project scope undefined
c. define project scope as clearly as possible
d. expand the focus beyond the problem at hand




Answer: C

___ is an example of a discretionary project.

___ is an example of a discretionary project.





a. Creating a new report for a user
b. Adding a report required by a new federal law
c. Including annual updates to payroll and tax percentages
d. Including quarterly changes in insurance reporting required by law




Answer: A

When assessing priorities for systems requests, a systems analyst should look for a high score in which of the following ____.

When assessing priorities for systems requests, a systems analyst should look for a high score in which of the following ____.




a. Will the proposed system diminish customer service?
b. Will the proposed system increase costs?
c. Will the proposed system result in less information for the organization?
d. Will the proposed system increase revenue for the company?



Answer: D

Of the measures of feasibility in the accompanying figure, issues that relate to ____ include "Has management established a firm timetable for the project?" and "Will a project manager be appointed?"

Of the measures of feasibility in the accompanying figure, issues that relate to ____ include "Has management established a firm timetable for the project?" and "Will a project manager be appointed?"



a. schedule feasibility
b. technical feasibility
c. economic feasibility
d. operational feasibility



Answer: A

Of the measures of feasibility in the accompanying figure, ____ considers points such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?"

Of the measures of feasibility in the accompanying figure, ____ considers points such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?"



a. schedule feasibility
b. technical feasibility
c. economic feasibility
d. operational feasibility



Answer: B

Of the measures of feasibility in the accompanying figure, ____ considers questions such as "Does management support the project?" and "Will the new system require training for users?"

Of the measures of feasibility in the accompanying figure, ____ considers questions such as "Does management support the project?" and "Will the new system require training for users?"




a. schedule feasibility
b. technical feasibility
c. economic feasibility
d. operational feasibility




Answer: D

When setting priorities for systems requests, the highest priority goes to projects that provide the ____.

When setting priorities for systems requests, the highest priority goes to projects that provide the ____.



a. least benefit, at the highest cost, in the longest period of time
b. least benefit, at the lowest cost, in the longest period of time
c. greatest benefit, at the highest cost, in the shortest period of time
d. greatest benefit, at the lowest cost, in the shortest period of time




Answer: D

An example of a tangible benefit includes a(n) ____.

An example of a tangible benefit includes a(n) ____.




a. user-friendly system that improves employee job satisfaction
b. sales tracking system that supplies better information for marketing decisions
c. new Web site that enhances the company's image
d. online package tracking system that decreases the need for clerical staff



Answer: D

A(n) ____ is an example of an intangible benefit.

A(n) ____ is an example of an intangible benefit.




a. user-friendly system that improves employee job satisfaction
b. new scheduling system that reduces overtime
c. online package tracking system that decreases the need for clerical staff
d. sophisticated inventory control system that cuts excess inventory


Answer: A

When evaluating systems requests, which of the following is an advantage of a systems review committee ____.

When evaluating systems requests, which of the following is an advantage of a systems review committee ____.




a. action on requests must wait until the committee meets
b. one person's bias is less likely to affect the decisions
c. members might favor projects requested by their own departments
d. internal political differences could delay important decisions



Answer: B

IT Departments today ____ .

IT Departments today ____ .



a. only consult users if they want input
b. handle all aspects of systems development
c. are not closely linked to management
d. are more team-oriented



Answer: D

A systems request form should ____.

A systems request form should ____.



a. have clear instructions
b. be difficult to understand
c. not include enough space for all required information
d. not indicate what supporting documents are needed




Answer: A

Systems development typically starts with a ____.

Systems development typically starts with a ____.




a. feasibility study, followed by a systems request, which includes a preliminary investigation
b. systems request, followed by a preliminary investigation, which includes a feasibility study
c. preliminary investigation, followed by a feasibility study, which includes a systems request
d. feasibility study, followed by a preliminary investigation, which includes a systems request




Answer: B

___ provides vital protection and maintenance services for system software and hardware, including enterprise computing systems, networks, transaction processing systems, and corporate IT infrastructure.

___ provides vital protection and maintenance services for system software and hardware, including enterprise computing systems, networks, transaction processing systems, and corporate IT infrastructure.




a. User support
b. Database administration
c. Systems support and security
d. Network administration



Answer: C

In the model of the SDLC shown in the accompanying figure, the purpose of the ____ is to create a physical model that will satisfy all documented requirements for the system.

In the model of the SDLC shown in the accompanying figure, the purpose of the ____ is to create a physical model that will satisfy all documented requirements for the system.



a. systems implementation phase
b. systems planning phase
c. systems analysis phase
d. systems design phase




Answer: D

In the model of the SDLC shown in the accompanying figure, the ____ usually begins with a formal request to the IT department, called a systems request, which describes problems or desired changes in an information system or a business process.

In the model of the SDLC shown in the accompanying figure, the ____ usually begins with a formal request to the IT department, called a systems request, which describes problems or desired changes in an information system or a business process.




a. systems design phase
b. systems planning phase
c. systems support and security phase
d. systems analysis phase


Answer: B

In the __swirly picture__, like that shown in the accompanying figure, the result of each phase, which is called a deliverable or end product, flows sequentially into the next phase in the SDLC.

In the __swirly picture__, like that shown in the accompanying figure, the result of each phase, which is called a deliverable or end product, flows sequentially into the next phase in the SDLC.



a. interactive model
b. requirements model
c. waterfall model
d. object model



Answer: C
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