A popular technique for investigating causes and effects is called a ____ diagram, which is an analysis tool that represents the possible causes of a problem as a graphical outline.
a. wishbone
b. fishbone
c. jawbone
d. crossbones
Answer: B
A popular technique for investigating causes and effects is called a ____ diagram, which is an analysis tool that represents the possible causes of a problem as a graphical outline.
a. wishbone
b. fishbone
c. jawbone
d. crossbones
Answer: B