In the preliminary investigation report, the ____ section contains the results of the preliminary investigation, including a description of the project's scope, constraints, and feasibility.

In the preliminary investigation report, the ____ section contains the results of the preliminary investigation, including a description of the project's scope, constraints, and feasibility.

a. appendix
b. introduction
c. case for action
d. findings



Answer: D

In a preliminary investigation report, the ____ contain(s) a brief description of the system, the name of the person or group performing the investigation, and the name of the person or group who initiated the investigation.

In a preliminary investigation report, the ____ contain(s) a brief description of the system, the name of the person or group performing the investigation, and the name of the person or group who initiated the investigation.

a. introduction
b. systems request summary
c. expected benefits
d. time and costs estimates




Answer: A

A(n) _____, sometimes called a(n) _____, is another problem-solving tool often used by an analyst to look for a correlation between two variables.

A(n) _____, sometimes called a(n) _____, is another problem-solving tool often used by an analyst to look for a correlation between two variables.

a. Gantt chart, work breakdown structure
b. Fishbone diagram, Ishikawa diagram
c. Pareto chart, vertical bar graph
d. XY chart, scatter diagram



Answer: D

A survey is ____, generally takes less time, and can involve a broad cross-section of people.

A survey is ____, generally takes less time, and can involve a broad cross-section of people.

a. more flexible than a series of interviews, and it is less expensive
b. more flexible than a series of interviews, but it is more expensive
c. not as flexible as a series of interviews, but it is less expensive
d. not as flexible as a series of interviews, and it is more expensive




Answer: C

In sequence, the interviewing process involves a series of steps: ____, conduct the interview, document the interview, and evaluate the interview.

In sequence, the interviewing process involves a series of steps: ____, conduct the interview, document the interview, and evaluate the interview.

a. determine the people to interview, establish objectives for the interview, develop interview questions, prepare for the interview
b. establish objectives for the interview, develop interview questions, prepare for the interview, determine the people to interview
c. develop interview questions, prepare for the interview, determine the people to interview, establish objectives for the interview
d. prepare for the interview, determine the people to interview, establish objectives for the interview, develop interview questions

Answer: A

The primary method of obtaining information during the preliminary investigation is to ____.

The primary method of obtaining information during the preliminary investigation is to ____.

a. analyze organization charts
b. conduct interviews
c. review documentation
d. observe operations




Answer: B

A(n) ____ is a requirement or condition that a system must satisfy or an outcome that a system must achieve.

A(n) ____ is a requirement or condition that a system must satisfy or an outcome that a system must achieve.

a. condition
b. constraint
c. impediment
d. obstacle




Answer: B

Projects with very general scope definitions are at risk of expanding gradually, without specific authorization, in a process called project ____.

Projects with very general scope definitions are at risk of expanding gradually, without specific authorization, in a process called project ____.

a. dilation
b. creep
c. expansion
d. drift


Answer: B

Determining the project ____ means to define the boundaries, or extent, of a project — being as specific as possible.

Determining the project ____ means to define the boundaries, or extent, of a project — being as specific as possible.

a. index
b. matrix
c. scope
d. estimation



Answer: C

To avoid the problem of project creep, ____.

To avoid the problem of project creep, ____.

a. define project scope as vaguely as possible
b. leave project scope undefined
c. define project scope as clearly as possible
d. expand the focus beyond the problem at hand




Answer: C

When using a ____ diagram to investigate causes of a problem, an analyst first states the problem and then draws a main bone with sub-bones that represent possible causes of the problem.

When using a ____ diagram to investigate causes of a problem, an analyst first states the problem and then draws a main bone with sub-bones that represent possible causes of the problem.

a. wishbone
b. fishbone
c. jawbone
d. crossbones



Answer: B

A popular technique for investigating causes and effects is called a ____ diagram, which is an analysis tool that represents the possible causes of a problem as a graphical outline.

A popular technique for investigating causes and effects is called a ____ diagram, which is an analysis tool that represents the possible causes of a problem as a graphical outline.

a. wishbone
b. fishbone
c. jawbone
d. crossbones





Answer: B

A systems analyst conducts a(n) ____ investigation to study the systems request and recommend specific action.

A systems analyst conducts a(n) ____ investigation to study the systems request and recommend specific action.

a. preliminary
b. appendix
c. systems
d. transitional




Answer: A

Projects where management has no choice in implementing them are called ____ projects.

Projects where management has no choice in implementing them are called ____ projects.

a. discretionary
b. nondiscretionary
c. appended
d. concatenated




Answer: B

Projects where management has a choice in implementing them are called ____ projects.

Projects where management has a choice in implementing them are called ____ projects.

a. discretionary
b. nondiscretionary
c. appended
d. concatenated



Answer: A

___ is an example of a discretionary project.

___ is an example of a discretionary project.

a. Creating a new report for a user
b. Adding a report required by a new federal law
c. Including annual updates to payroll and tax percentages
d. Including quarterly changes in insurance reporting required by law




Answer: A

When assessing priorities for systems requests, a systems analyst should look for a high score in which of the following ____.

When assessing priorities for systems requests, a systems analyst should look for a high score in which of the following ____.

a. Will the proposed system diminish customer service?
b. Will the proposed system increase costs?
c. Will the proposed system result in less information for the organization?
d. Will the proposed system increase revenue for the company?



Answer: D

Of the measures of feasibility in the accompanying figure, issues that relate to ____ include "Has management established a firm timetable for the project?" and "Will a project manager be appointed?"

Of the measures of feasibility in the accompanying figure, issues that relate to ____ include "Has management established a firm timetable for the project?" and "Will a project manager be appointed?"

a. schedule feasibility
b. technical feasibility
c. economic feasibility
d. operational feasibility



Answer: A

Of the measures of feasibility in the accompanying figure, ____ assesses tangible and intangible benefits to the company in addition to costs.

Of the measures of feasibility in the accompanying figure, ____ assesses tangible and intangible benefits to the company in addition to costs.

a. schedule feasibility
b. technical feasibility
c. economic feasibility
d. operational feasibility



Answer: C

Of the measures of feasibility in the accompanying figure, ____ considers points such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?"

Of the measures of feasibility in the accompanying figure, ____ considers points such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?"

a. schedule feasibility
b. technical feasibility
c. economic feasibility
d. operational feasibility



Answer: B