In sequence, the interviewing process involves a series of steps: ____, conduct the interview, document the interview, and evaluate the interview.
a. determine the people to interview, establish objectives for the interview, develop interview questions, prepare for the interview
b. establish objectives for the interview, develop interview questions, prepare for the interview, determine the people to interview
c. develop interview questions, prepare for the interview, determine the people to interview, establish objectives for the interview
d. prepare for the interview, determine the people to interview, establish objectives for the interview, develop interview questions
Answer: A
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System Analysis Chapter 2
- In the preliminary investigation report, the ____ section contains the results of the preliminary investigation, including a description of the project's scope, constraints, and feasibility.
- In a preliminary investigation report, the ____ contain(s) a brief description of the system, the name of the person or group performing the investigation, and the name of the person or group who initiated the investigation.
- A(n) _____, sometimes called a(n) _____, is another problem-solving tool often used by an analyst to look for a correlation between two variables.
- A survey is ____, generally takes less time, and can involve a broad cross-section of people.
- The primary method of obtaining information during the preliminary investigation is to ____.
- A(n) ____ is a requirement or condition that a system must satisfy or an outcome that a system must achieve.
- Projects with very general scope definitions are at risk of expanding gradually, without specific authorization, in a process called project ____.
- Determining the project ____ means to define the boundaries, or extent, of a project — being as specific as possible.
- To avoid the problem of project creep, ____.
- When using a ____ diagram to investigate causes of a problem, an analyst first states the problem and then draws a main bone with sub-bones that represent possible causes of the problem.
- A popular technique for investigating causes and effects is called a ____ diagram, which is an analysis tool that represents the possible causes of a problem as a graphical outline.
- A systems analyst conducts a(n) ____ investigation to study the systems request and recommend specific action.
- Projects where management has no choice in implementing them are called ____ projects.
- Projects where management has a choice in implementing them are called ____ projects.
- ___ is an example of a discretionary project.
- When assessing priorities for systems requests, a systems analyst should look for a high score in which of the following ____.
- Of the measures of feasibility in the accompanying figure, issues that relate to ____ include "Has management established a firm timetable for the project?" and "Will a project manager be appointed?"
- Of the measures of feasibility in the accompanying figure, ____ assesses tangible and intangible benefits to the company in addition to costs.
- Of the measures of feasibility in the accompanying figure, ____ considers points such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?"
- Of the measures of feasibility in the accompanying figure, ____ considers questions such as "Does management support the project?" and "Will the new system require training for users?"
- When setting priorities for systems requests, the highest priority goes to projects that provide the ____.
- An example of a tangible benefit includes a(n) ____.
- A(n) ____ is an example of an intangible benefit.
- A feasibility study includes tests for ____ feasibility, which means that the projected benefits of the proposed system outweigh the estimated costs.