___ provides vital protection and maintenance services for system software and hardware, including enterprise computing systems, networks, transaction processing systems, and corporate IT infrastructure.
a. User support
b. Database administration
c. Systems support and security
d. Network administration
The ____ group typically provides leadership and overall guidance, but the systems themselves are developed by teams consisting of users, managers, and IT staff members.
a. Web support
b. application development
c. systems support
d. database administration